Welcome to KeepRecord! Before using our service, please carefully read the following Terms of Service ("Terms") as they govern your access to and use of our platform. By using our service, you agree to be bound by these Terms.
Effective Date: September 15th, 2023
Our SaaS web app provides you the ability to store, plan and share data with records. We reserve the right to modify, suspend or discontinue the service at any time without notice.
In order to use our service, you must create an account by providing accurate and complete registration information. You are solely responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account. User Conduct You agree to use our service in accordance with all applicable laws, regulations and these Terms. You agree not to:
We offer a 30-day free trial without requiring a credit card. This trial period allows you to try our service and decide if it meets your needs before making a payment. After the trial period, if you decide to continue using our service, payment must be made in advance for the upcoming billing period.
We want you to be completely satisfied with our service. If you are not satisfied for any reason, we offer a 30-day money-back guarantee. To be eligible for a refund, you must contact our support team within 30 days of your initial payment and request a refund. We may ask for feedback on how we can improve our service, but it is not a requirement for a refund.
If you request a refund within the 30-day period or cancel your subscription before the start of the upcoming billing period, we will issue a refund for any prepaid fees. Refunds will be issued to the original payment method used and may take up to 10 business days to appear on your account.
Please note that this refund policy applies only to the initial payment for our service. Renewals or additional payments are not eligible for refunds. We reserve the right to deny any refund requests that we believe are fraudulent, abusive, or violate our Terms of Service.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Our service and all content and materials contained within it are owned by us and/or our licensors and are protected by intellectual property laws. You may not use, copy, reproduce, modify, distribute, transmit, display, publish, sell, license, create derivative works or otherwise exploit any content or materials provided through the service without our prior written consent.
Our service is provided "as is" and without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be error-free or uninterrupted, or that defects will be corrected.
We will not be liable for any damages of any kind arising from the use of our service, including, but not limited to, direct, indirect, incidental, punitive and consequential damages. In no event will our liability exceed the fees paid by you for the service.
You agree to indemnify, defend and hold us and our affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the service, your violation of these Terms, or your violation of any rights of another.
We may terminate your account at any time for any reason without notice. Upon termination, all rights granted to you under these Terms will cease.
Our SaaS web app may store data that you input or generate while using the service. It's important to note that we do not encrypt this data. While we take reasonable measures to protect the security of your data, including implementing industry-standard security protocols, we do not provide encryption for data at rest. Therefore, it is crucial that you exercise caution and avoid storing sensitive, confidential, or personally identifiable information in our app.
You should refrain from uploading, inputting, or otherwise storing any sensitive information within our app. This includes, but is not limited to, financial data, personal identification numbers, credit card information, social security numbers, healthcare data, or any other information that could cause harm or significant loss if exposed or compromised.
You, as a user of our service, are responsible for the data you choose to store within the app. We are not liable for any breaches, leaks, or unauthorized access to data that may occur due to the storage of sensitive information against our recommendation.
We strongly advise that you follow best practices for data security, including encryption of sensitive data before uploading it to our service, implementing access controls and user permissions within your organization, and regularly reviewing and auditing the data stored within the app.
If you are subject to specific data protection regulations or industry standards, it is your responsibility to ensure compliance when using our service. We do not provide specific features or guarantees for compliance with data protection regulations.
You may request the deletion of your data from our servers at any time. Please refer to our Privacy Policy for more information on data retention and deletion practices.
These Terms constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. These Terms are binding on you and your heirs, successors and assigns. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.
By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our service.